....of inconsistency in the minds and hearts of our fellow humans. We are never quite sure who we can trust. We learn that one day, folk can be friendly towards us - and the next, they treat us as if we were sworn enemies. So we duck and we dive. At the first sign of trouble, we prepare to protect ourselves.
All of which is fine until we mistake a bouquet for a brickbat and turn down something we ought to gratefully accept.
Change before you have to. (Jack Welch)
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